At the end of each calendar month, Planet Reg looks at whether you had any events with registrations during that period and if so, generates an invoice to you based on our agreed pricing for that activity.

If you have a month (or months) with no event activity, you will not receive any invoices. Your membership will simply sit idle, awaiting the next time you have need for Planet Reg's services.

Invoices are emailed to our clients on the 1st Day of the next calendar month, and we ask for payment within 14 days. We note that by this time, any bookings from the previous month should have generated cash flow into your bank account, ensuring you the funds required to make payment.

Please note: Planet Reg Australia invoices are emailed to the address you have included in your membership's MY ACCOUNT section under "Financial Details". Your Master Administrator can change this email address at any time.

Planet Reg invoices explain your options for making payments, including by:

Debit or Credit card (VISA and Mastercard accepted) – simply click on the online payment link on your invoice;

or by EFT Transfer direct to the Planet Reg Australia bank account:

Planet Reg Australia
BSB 035 016
A/c  137 810

Should any invoice(s) become overdue, we'll start by issuing a reminder, or you can call us on (08) 8231 0636.

Our system automatically prevents the creation of new booking links for accounts that 90 days or more overdue, although existing booking links will continue to function.

Should your membership have invoices that are 6 months overdue, our system will automatically suspend your account until the arrears are settled.

Memberships are never deleted. Our clients' data is always protected. To reactivate a membership, full payment of any outstanding invoices will result in swift reactivation of full membership privileges.

If you run into trouble with any invoice payment(s) or wish to query an invoice, please telephone Bill on 0410 523 106 or Kat on 0405 023 977.